At a Glance
Booking between branches lets a multi-site clinic share availability so clients can book at whichever location suits them, with one central diary behind it. ClinicSoftware.com manages cross-branch booking, so clients move between sites seamlessly and each branch's schedule stays accurate.
What is cross-branch booking?
Cross-branch booking lets clients book at any of your locations from one system, and lets staff see availability across sites. ClinicSoftware.com keeps every branch's diary in one place.
How does it help multi-site clinics?
Clients can choose the most convenient branch or be offered another site when their usual one is full, so bookings are not lost and demand is balanced across locations.
Do client records follow between branches?
Yes. A client's record, history and consent are shared across branches, so they get consistent care wherever they book.
Frequently Asked Questions
What is cross-branch booking?
Clients can book at any of your locations from one system. ClinicSoftware.com keeps every branch's diary in one place.
How does it help multi-site clinics?
Clients choose the most convenient branch or are offered another when their usual is full, so bookings are not lost.
Do records follow between branches?
Yes. A client's record, history and consent are shared across branches.
Can I see all branches at once?
Yes. Staff can view availability across every site.
How It Works in ClinicSoftware
01
Connect your branches in ClinicSoftware.com
02
Share availability across sites
03
Let clients book at any branch
04
Keep one central client record
For multi-location businesses, Book Between Branches gives you a single interface to view availability and create appointments across every site. Clients can select their preferred location when booking online. Staff can transfer clients between branches without losing any history or records.
How It Works
01
Enable multi-location in Admin → Locations and add each clinic branch
02
In the diary, use the location selector to switch between your branch views
03
Book an appointment at any location directly from the client profile
04
Clients see all locations with availability on the online booking page
Key Features
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Multi-Location Diary View
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Location Selector Switch
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Cross-Location Client Records
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Staff Assignment per Branch
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Location Revenue Reports
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Online Location Picker
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Inter-Branch Client Transfer
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Consolidated Dashboard
Pro Tips
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Set location-specific pricing in Admin if your clinics have different cost structures
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Use the cross-location client profile to see a client's entire history regardless of which branch they visit
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Run the location comparison report monthly to identify your most and least profitable branches
