At a Glance
Appointment drinks lets a clinic record and offer each client's preferred refreshment at their visit — coffee, tea or water — as part of a personal, welcoming experience. ClinicSoftware.com stores drink preferences on the client record, so the team greets every client the way they like.
What is the appointment drinks feature?
It records what refreshment a client prefers, so staff can offer it on arrival. Small touches like this lift the client experience. ClinicSoftware.com keeps the preference on the record.
Why record drink preferences?
Remembering how a client takes their coffee makes them feel known and valued, which builds loyalty and sets a premium tone from the moment they arrive.
Frequently Asked Questions
What is the appointment drinks feature?
It records a client's preferred refreshment so staff can offer it on arrival. ClinicSoftware.com keeps the preference on the record.
Why record drink preferences?
Remembering how a client takes their coffee makes them feel valued and builds loyalty.
Where is the preference stored?
On the client's record, visible to the team before the visit.
Does it improve the client experience?
Yes. Personal touches set a premium tone and make clients feel known.
How It Works in ClinicSoftware
01
Note the client's drink preference
02
Store it on their record
03
Offer it on arrival
04
Refine as preferences change
The Appointment Drinks feature lets your team log beverages offered and served to each client during their visit — from complimentary herbal teas to sparkling water. Track preferences, deduct from stock, and build the small but meaningful personalisation that premium clinics are known for.
How It Works
01
Open an active appointment in the diary
02
Navigate to the Drinks tab within the appointment
03
Select from your drinks menu and confirm quantity
04
The drink is logged against the appointment and client record
Key Features
Drinks Menu Configuration
Per-Appointment Logging
Client Preference Memory
Stock Deduction
Preference History
Custom Drinks List
Cost Tracking
Report Export
Pro Tips
Log client drink preferences so your team can offer them automatically next visit
Track drink stock usage monthly to optimise your ordering
Use the drinks log as a small but powerful personalisation touchpoint in reviews