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Video Consultations &Online Meetings

Connect with your clients face-to-face from anywhere in the world.

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Video Consultations & Online Meetings

See how to set up and run a live video consultation directly from your diary, including client invites and record-keeping.

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Feature Tour · 4 min
videocamVideo Consultation Screen
👩‍⚕️ Dr Emma 👤 Sarah Mitchell 🎤 📷 💬 Live · 00:14:32 ● Connected
At a Glance
Video consultations let a clinic assess and advise clients remotely before they come in — ideal for initial aesthetic consultations, treatment planning and follow-ups. They widen your reach beyond local clients and convert enquiries into booked treatments sooner. ClinicSoftware.com runs video consultations linked to the client record, booking and payment, so a remote consult flows straight into an in-clinic appointment.

What are video consultations in aesthetics?

Video consultations are remote appointments where a practitioner assesses a client and plans treatment over video before an in-clinic visit. They suit initial consultations, suitability checks and post-treatment follow-ups. ClinicSoftware.com books them like any other appointment.

How do video consultations increase bookings?

They lower the barrier to a first appointment, letting a prospective client speak to a practitioner without travelling in. That converts more enquiries into treatment plans and booked procedures.

Can a video consultation be paid for and booked online?

Yes. A video consultation can be booked and paid for online like any appointment, and ClinicSoftware.com links the consult, notes and any deposit to the client record.

Do video consultations save clinic time?

Yes. Triaging suitability and answering questions remotely means in-clinic time is spent on treatment rather than initial discussion, improving room utilisation.

Key Numbers at a Glance
MetricValue
ReachBeyond local catchment
Suited toConsultations, planning, follow-ups
Linked toClient record, booking, payment
Frequently Asked Questions
What is a video consultation?
A video consultation is a remote appointment where a practitioner assesses a client and plans treatment over video before they come in. ClinicSoftware.com books, records and links it to the client's record like any other appointment.
How do video consultations help a clinic grow?
They remove the travel barrier to a first appointment, so more enquiries turn into consultations and booked treatments, and they let you reach clients beyond your local area.
Can clients pay for a video consultation?
Yes. Clients can book and pay for a video consultation online, and the payment, notes and any deposit are linked to their record in ClinicSoftware.com.
What treatments suit a video consultation?
Initial consultations, suitability assessments, treatment planning and post-treatment follow-ups all suit video, because they rely on discussion and visual assessment rather than hands-on work.
Do video consultations save time?
Yes. Handling questions and suitability remotely means in-clinic time is used for treatment rather than initial discussion, improving how efficiently rooms and practitioners are used.
How It Works in ClinicSoftware
01
Add video consultation as a bookable service in ClinicSoftware.com
02
Let clients book and pay for consults online
03
Record consultation notes against the client record
04
Convert the consult into an in-clinic treatment booking with one step

Offer secure, HD video consultations directly through ClinicSoftware.com. Perfect for pre-treatment assessments, follow-ups, and remote appointments. Fully integrated with your diary, client records, and consent forms — no third-party apps needed.

How It Works
01
Schedule a video consultation from the diary like any normal appointment
02
Client receives a secure join link automatically by email or SMS
03
Join from any device — desktop, tablet, or mobile — no downloads required
04
Notes, forms and treatment records attach to the client profile automatically
Key Features
ondemand_video HD Video & Audio
ondemand_video End-to-End Encryption
ondemand_video Screen Sharing
ondemand_video In-Call Chat
ondemand_video Session Recording
ondemand_video Calendar Integration
ondemand_video Automated Reminders
ondemand_video GDPR Compliant Storage
Pro Tips
lightbulb Use video consultations for all pre-treatment assessments to save valuable chair time
lightbulb Walk clients through their treatment plan using screen share during the call
lightbulb Record sessions with client consent and store them against the record for compliance